Cincinnati insurance review 2025
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At a glance
Auto
4.3
Cost & ratings
4.8
Coverage
3.5
Support
4.0
Home
4.0
Cost & ratings
4.3
Coverage
4.3
Support
3.0
Life
3.9
Cost & ratings
4.0
Coverage
5.0
Support
1.5
About Bankrate Score
Bankrate's take
Policyholders who value affordable insurance for high-value assets over robust coverage options might consider Cincinnati as their company of choice.
- Policies sold by local agents
- Auto Plus endorsement
- Earthquake coverage
- Life insurance available in 49 states
- No J.D. Power ratings
- No online quotes
Cincinnati car insurance review
Drivers with higher-end lifestyles may particularly benefit from Cincinnati car insurance, especially when the coverage is combined with other product lines. Auto insurance coverage is available in most states and Washington, D.C., but Cincinnati does not sell auto insurance in Alaska, Louisiana, Mississippi, Oklahoma or South Dakota. If you’re shopping for the best car insurance company, it may be worth getting a quote from Cincinnati to see how well its coverage fits your situation.
Cincinnati offers all the standard auto insurance coverage types, plus several endorsements to help you build a policy that works for you. Drivers looking for a coverage boost might be interested in the Personal Auto Plus endorsement, which adds numerous optional financial protections to your policy, including trip interruption coverage, airbag replacement and lock replacement — although the specifics of the endorsement vary by state. These optional add-ons, plus Cincinnati’s high financial strength rating and low level of complaints, contribute to its auto insurance Bankrate Score of 4.3 out of 5.0.
Pros and cons of Cincinnati car insurance
If you’re in the process of getting car insurance quotes and comparing rates, you may want to think about comparing other aspects of insurers too. That way, you get a better understanding of how a company will fit your needs. Here are some pros and cons that we identified in our Cincinnati Insurance review for the company’s car insurance product:
Pros
- Robust Auto Plus endorsement
- Local agents may better understand the needs of policyholders in your area
- Has insurance options for antique and collector cars
Cons
- No J.D. Power customer claims satisfaction ratings
- Not available nationwide
- No online quotes
Cincinnati car insurance cost
Based on Bankrate’s analysis of premium data from Quadrant Information Services, the average cost of full coverage car insurance with Cincinnati is $1,887 per year, while minimum coverage costs an average of $546 per year, as of May 2025. For comparison, the national average cost of car insurance is $2,692 per year for full coverage and $808 per year for minimum coverage. Your unique rating factors, such as the make and model of your car and where you live, will impact how much you pay, and your rate with Cincinnati could be higher or lower than the averages we show here.
How much is Cincinnati car insurance?
Your driving history has a large impact on how much you pay for your car insurance. Drivers with at-fault accidents or moving violations on their records may find it harder to find cheap car insurance. Below, we compare Cincinnati’s average rates to the national average for a few different driver profiles.
|
|
|
---|---|---|
Good driver, good credit
|
Cincinnati full coverage premium
$1,887
|
National full coverage premium
$2,692
|
Cincinnati full coverage premium
$2,957
|
National full coverage premium
$4,731
|
|
Cincinnati full coverage premium
$2,515
|
National full coverage premium
$3,286
|
|
Cincinnati full coverage premium
$2,965
|
National full coverage premium
$3,875
|
|
Cincinnati full coverage premium
$6,751
|
National full coverage premium
$5,247
|
Cincinnati car insurance quotes by age
In most states, your age is also a major car insurance rating factor. Younger drivers usually pay higher rates but may be able to save on car insurance by staying on their parents’ policies until they have established their own households. We compare Cincinnati’s average rates to the national average for several ages below, and we’ve included young drivers both on and off their parents’ policy (note that drivers under 18 are not legal adults and generally cannot own a car insurance policy). These drivers have clean driving records; keep in mind that driving incidents will likely increase rates.
|
|
|
---|---|---|
Cincinnati full coverage premium
$2,983
|
National full coverage premium
$5,768
|
|
Cincinnati full coverage premium
$2,877
|
National full coverage premium
$5,170
|
|
Cincinnati full coverage premium
$3,724
|
National full coverage premium
$5,459
|
|
Cincinnati full coverage premium
$2,262
|
National full coverage premium
$3,320
|
|
Cincinnati full coverage premium
$1,976
|
National full coverage premium
$2,874
|
|
Cincinnati full coverage premium
$1,887
|
National full coverage premium
$2,692
|
|
Cincinnati full coverage premium
$1,625
|
National full coverage premium
$2,436
|
Compare Cincinnati car insurance rates
For an additional premium, Cincinnati offers replacement cost and gap coverage, both of which are especially important for higher-end vehicles. They help protect against the steep financial hit of depreciation if your car is totaled or stolen. One of Cincinnati’s local independent agents can certainly help advise you on whether these coverages are appropriate for your vehicle and financing situation.
However, if your agent recommends a full coverage policy or if you opt for a minimum coverage policy, you may be pleased to find that Cincinnati typically offers very affordable premiums compared to the other providers we analyzed.
|
|
|
---|---|---|
$1,887
|
$546
|
|
$2,891
|
$958
|
|
$2,210
|
$718
|
|
$2,194
|
$586
|
|
$3,310
|
$951
|
|
$2,068
|
$597
|
|
$2,038
|
$723
|
|
$2,825
|
$907
|
|
$2,234
|
$715
|
|
$2,206
|
$728
|
Cincinnati customer satisfaction
Analyzing a company’s customer satisfaction scores and other third-party ratings is an important part of choosing the best insurer for your needs. Cincinnati earns an A+ (Superior) financial strength rating from AM Best, the second-highest level available. This indicates that Cincinnati has historically been able to pay claims. When analyzing auto insurance satisfaction, consumer data analytics company J.D. Power rates insurers for both overall satisfaction and claims satisfaction. Unfortunately, Cincinnati wasn’t rated in any studies, likely because it is a smaller insurer.
Cincinnati auto insurance customer complaints
Cincinnati's rating with the National Association of Insurance Commissioners (NAIC) has been impressive for three straight years. The NAIC Complaint Index has a baseline of 1.0, which marks the industry average number of complaints for similar-sized companies. For private passenger insurance, specifically, Cincinnati scored under 0.50 for every year between 2022 and 2024. These low indexes suggest that the company is responsive to customer needs and handles customer issues and claims swiftly and efficiently.
Cincinnati car insurance discounts
Making use of your insurer's discounts is one way to lower your rate. Almost all insurers offer a few discounts, and many are easy to earn. Cincinnati doesn’t overtly advertise its discounts as much as some other providers, but here are some to get you started:
- Bundling: The company rewards you with a discount on each policy if you insure your home and vehicle.
- Multiple vehicles: Save on each vehicle you insure with Cincinnati.
- Claims-free: If you’ve gone a certain period of time without filing a claim, Cincinnati will issue you a discount.
- Student: Students enrolled in high school or college who earn at least a 3.0 GPA or B average can earn a discount.
- Telematics: If you participate in RideWell, Cincinnati’s telematics program, you could earn discounts for driving safely.
- Billing: Paying for your entire policy period upfront or enrolling in paperless billing are two easy-to-earn discounts.

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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Cincinnati home insurance review
While Cincinnati home insurance stands out for its high-value home coverage, the carrier insures homes of any value in the states it serves (all but Alaska, Louisiana, Mississippi, Oklahoma and South Dakota). Homeowners have a couple of different options to choose from, including the Executive package for homes of any value and the Executive Capstone package for homes valued at $1 million or more. Each package comes with its own set of built-in coverage and optional endorsements like Wildfire Protection Service, water damage coverage, golf cart coverage and kidnap and ransom coverage to name a few. Package availability varies by state.
Our Cincinnati home insurance review determined the company has a Bankrate Score of 4.0 out of 5.0 for home insurance based on its low average premiums, high financial strength rating and low NAIC Complaint Index.
Pros and cons of Cincinnati homeowners insurance
Just like with auto insurance, it may be helpful to compare home insurance quotes as well as other aspects of each insurer as you shop. We identified the following perks and drawbacks of Cincinnati home insurance to keep in mind as you shop for coverage:
Pros
- Two levels of coverage to choose from depending on the value of your home
- Several endorsements available
- Sold by local agents
Cons
- No J.D. Power customer or claims satisfaction ratings
- Not available nationwide
- Fewer discounts advertised than many competitors
Cincinnati home insurance cost
Nationally, home insurance costs an average of $2,329 per year for $300,000 in dwelling coverage. Cincinnati Insurance’s average annual premium for the same amount of coverage is $1,729 per year, which is 26 percent less. Remember that the cost of home insurance will vary based on a number of factors, though, including the specific features of your home, your claims history, your state and the coverage limits on your policy. Below, we compare Cincinnati’s average rates to the national average for several dwelling coverage amounts.
|
|
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---|---|---|
$150K dwelling
|
Cincinnati average premium
$990
|
National average premium
$1,437
|
$300K dwelling
|
Cincinnati average premium
$1,729
|
National average premium
$2,329
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$350K dwelling
|
Cincinnati average premium
$1,961
|
National average premium
$2,600
|
$450K dwelling
|
Cincinnati average premium
$2,459
|
National average premium
$3,141
|
$750K dwelling
|
Cincinnati average premium
$3,923
|
National average premium
$4,437
|
Compare Cincinnati homeowners insurance rates
Home insurance rates for the same home may vary by company. Each insurer has its own formula for calculating rates and discounts, so comparing policy quotes is important.
|
|
|
---|---|---|
$1,729
|
- $600 |
|
$2,102
|
- $227 |
|
$2,243
|
- $86 |
|
$1,253
|
- $1,076 |
|
$2,700
|
+ $371 |
|
$1,864
|
- $465 |
|
$3,124
|
+ $795 |
|
$1,916
|
- $413 |
|
$2,660
|
+ $331 |
|
$1,728
|
- $601 |
Cincinnati customer satisfaction
Cincinnati has an A+ (Superior) financial strength rating from AM Best, meaning its historical ability to pay out claims has been strong. Consumer data analytics company J.D. Power did not rate Cincinnati home insurance in any customer satisfaction studies, however, likely because it is a smaller insurer.
Cincinnati home insurance customer complaints
Cincinnati has a stellar track record for customer service. For three years in a row, from 2022 to 2024, they’ve posted an NAIC index of 0.25 or lower for their home insurance product. This means Cincinnati receives fewer than one complaint for every four that a similar-sized insurer with a rating at the industry average would receive. Hopefully, you never have to file a home insurance claim, but if you do, Cincinnati has a reputation for making the process relatively hassle-free.
Cincinnati home insurance discounts
Taking advantage of discounts may help you find cheaper home insurance, but just like with auto insurance, Cincinnati doesn’t advertise many home discounts. However, you could save by:
- Bundling your auto and home policies
- Insuring a newer home
- Being claims-free
- Having a central alarm system installed
Discounts may vary by state, so talking with a local Cincinnati agent may be the best way to learn about your savings options.

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Answering a few quick questions to check your availability with Cincinnati
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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Cincinnati life insurance review
Cincinnati offers three types of life insurance policies — term, whole and universal — to suit the financial considerations of potential policyholders. While Cincinnati’s life insurance products aren’t especially unique, as reflected in its average 3.9 out of 5.0 Bankrate Score, it could still be a good choice for life insurance depending on your circumstances. Unlike auto and home insurance, Cincinnati offers life coverage in 49 states and Washington, D.C. New York residents unfortunately don’t have access to Cincinnati life insurance.
Pros and cons of Cincinnati life insurance
As you shop for and compare life insurance quotes, you may want to take even more care to look at factors other than price. The cost of life insurance is based primarily on your age, health and the type of policy you choose. Identifying the pros and cons of different life insurance companies can help you find a carrier that meets your needs. Here are some areas where Cincinnati excels and falls short:
Pros
- Sells three types of life insurance: term, whole and universal
- Offers a wide range of term life insurance policy lengths, from one to 30 years
- Sold by local financial professionals to help guide you to the right policy type
Cons
- Not available in New York
- Few riders advertised
- No J.D. Power life insurance satisfaction score
Cincinnati life insurance riders
The add-ons or riders that are available to add to your Cincinnati life insurance policy will depend on the type of policy you buy, the state you live in and your eligibility. If you’re looking for cheap life insurance, remember that riders will increase your premium, but the extra coverage could be a worthwhile tradeoff. Cincinnati offers the following riders, among others, for its term and whole life policies:
- Accelerated benefit rider: If you are diagnosed with a terminal illness or are expected to reside in a nursing home or assisted living facility for the remainder of your life, you may be able to access some of your death benefit before you pass.
- Children’s term rider: This rider could allow you to add coverage for a qualifying child on your own policy, rather than buying separate life insurance for your child.
- Disability waiver of premium rider: If you’ve been disabled for four consecutive months, you may have your premium payment waived for the duration of your disability.
Compare life insurance providers quickly and easily
See which provider is right for you.
Whole life insurance combines life insurance with an investment component.
- Coverage for life
- Tax-deferred savings benefit if premiums are paid
- 3 variations of permanent insurance: whole life, universal life and variable life include investment component
Term life insurance is precisely what the name implies: an insurance policy that is good for a specific term of time.
- Fixed premium over term
- No savings benefits
- Outliving policy or policy cancellation results in no money back
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Compare Cincinnati with other insurers
While Cincinnati Insurance company may be a great fit for some, you may also have other needs to consider. If you are gathering quotes from multiple insurers, you might want to consider these carriers as well:
Featured
Cincinnati
4.2
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Cost & ratings 4.5Coverage 3.9Support 3.5 |
Auto-Owners
4.3
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Cost & ratings 4.4Coverage 4.2Support 4.1 |
Chubb
4.3
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Cost & ratings 4.0Coverage 4.8Support 4.2 |
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OVERVIEW
Bankrate identified key carrier features, coverage offerings, discounts and more
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Policyholders who value affordable insurance for high-value assets over robust coverage options might consider Cincinnati as their company of choice.
Read More
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Auto-Owners has an impressive list of endorsements and discounts that you might find helpful if you value personalizing your policies. Combine that with a low overall NAIC complaint index and several helpful discounts, and you may find that Auto-Owners is a great choice for your needs.
Read More
|
Similar to Cincinnati, Chubb specializes in high-value homes. The company’s coverage offerings and policy extras are specifically geared toward clients with a high net worth.
Read More
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STANDOUT FEATURES
These features are some of the carrier’s most impressive
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Auto Plus endorsement
Local agents
Three types of life insurance
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Guaranteed home replacement
Identify left coverage
Sewer backup coverage
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24/7 customer service
Masterpiece auto insurance
Free consulting service
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AVG FULL COV. AUTO RATE
Average national annual cost of a full coverage auto insurance policy
|
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$1,887 |
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$3,527 |
J.D. POWER AUTO SCORE
J.D. Power’s Auto Claims Satisfaction Study assesses customer satisfaction with the claims experience on a 1,000-point scale
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Not Scored |
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Not Scored |
AVG HOME RATE
Average national annual cost of a home insurance policy with $300K in dwelling coverage
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$2,116 | $3,124 |
J.D. POWER HOME SCORE
J.D. Power’s Property Claims Satisfaction Study assesses customer satisfaction with the claims experience on a 1,000-point scale
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Not Scored | 719/1000 |
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AM BEST RATING
AM Best ratings assess companies’ financial strength based on historical ability to pay out claims, among other financial obligations
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A+(Superior) |
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A++(Superior) |
Why you can trust Bankrate
Read our full methodologyThe insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.
78
years of industry experience
9
licensed staff
34.5K
ZIP codes examined
120
carriers reviewed
Is Cincinnati Insurance a good insurance company?
Cincinnati could be a good insurance company for many drivers and homeowners. The company offers a wide range of products and options and has a low level of complaints about its service. Cincinnati could be a particularly good choice for homeowners with high-value homes, due to the unique Executive Homeowner and Executive Capstone policies. Cincinnati doesn’t have the most robust digital tools, though, and it isn’t available nationwide. The best way to find out if Cincinnati is the right fit for you is to connect with a local independent agent who can create a personalized quote based on your coverage needs.
What are real-life customers saying about Cincinnati?
To provide a clearer view of the customer experience with Cincinnati Insurance, we pulled real-life feedback from Reddit and Bogleheads.org, two popular online communities. On Reddit, users share candid reviews and personal stories about their experiences. On Bogleheads.org, users not only post reviews but also request specific anecdotes and advice from other users.
From the Reddit community, Cincinnati Insurance reviews are overwhelmingly positive. For the most part, people are happy with how quickly claims are paid out and the level of coverage offered. However, there are a few negative experiences detailing inconsistent service or denied claims.
Bogleheads.org
Bogleheads.org also had positive Cincinnati Insurance reviews. Customers particularly praised the ability to talk to a local agent instead of getting a different customer service rep every time they call. Some customers mentioned that Cincinnati rates are only marginally better than alternatives.
*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.
Cincinnati company details
- Auto and home insurance customer service: 1-888-242-8811
- Auto and home insurance claims: 1-877-242-2544
- Life insurance customer service: 1-800-783-4479
- Life insurance claims: 1-888-212-6970
- Automated pay-by-phone: 1-800-364-3400
- Payments and online support: 1-888-242-0888
- Mailing address: P.O. Box 145496, Cincinnati, OH 45250-5496
State availability
Available in 45 states and Washington, D.C. Cincinnati does not sell auto or home insurance in Alaska, Louisiana, Mississippi, Oklahoma or South Dakota. Cincinnati life insurance is available nationwide, with the exception of New York.
Cincinnati tools and benefits
In addition to its core businesses of auto, home and life insurance, Cincinnati offers a number of other types of insurance as well as some tools that can help policyholders manage their financial business easily. Here are a few of the tools and benefits that are available:
- Business insurance: If you own a business, you may want to take advantage of Cincinnati’s commercial options, including business auto, commercial property and workers’ compensation insurance.
- Personal articles coverage: This policy type, also called scheduled personal property coverage, is designed to insure high-value items like fine jewelry, collectibles or antiques.
- Boat insurance: If you own boats or personal watercraft that are both over or under 20 feet long, you can insure them through Cincinnati Financial.
- Personal umbrella insurance: Umbrella insurance provides additional liability coverage that can help further protect your finances.
- Antique and collector car coverage: Insure your collector cars on the same policy as your other vehicles, making policy management simple and easy.
- Mobile app: You can access your account through the MyCincinnati mobile app, which is available on Google Play and the Apple App Store. Out of five possible stars, Android users give the app a rating of 4.3, while iOS users rate the app 4.7.
- Executive Capstone program: If you have a home with a replacement cost value of $1 million or more, the Executive Capstone program could help you financially protect your home and could also extend to your auto, collector cars, boat or yacht policy and your personal umbrella policy
- Annuities: If you’re trying to save for retirement, you may be interested in the variety of annuities that Cincinnati provides its customers.
Frequently asked questions about Cincinnati Insurance
Methodology
Rates
Bankrate utilizes Quadrant Information Services to analyze May 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied:

Bodily injury liability
$100,000 per person$300,000 per accident
Property damage liability
$50,000 per accidentPersonal injury protection
$100,000 per accidentUninsured motorist bodily injury
$100,000 per person$300,000 per accident
Collision deductible
$500Comprehensive deductible
$500To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following driver characteristics:
Other profiles
Bankrate Score
Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
- Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
- Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
- Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Rates
Bankrate utilizes Quadrant Information Services to analyze May 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates for our base profile are based on the following characteristics and coverage limits:

Dwelling coverage
$300,000Other structures coverage
$30,000Personal property coverage
$150,000Loss of use coverage
$60,000Liability coverage
$500,000Medical payment coverage
$1,000The homeowners also have a $1,000 deductible, a $500 hail deductible and a 2 percent hurricane deductible (or the next closest deductible amounts that are available) where separate deductibles apply.
These are sample rates and should be used for comparative purposes only. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following homeowner characteristics:
Dwelling coverage:
- Coverage A, Dwelling: $150,000, $350,000, $450,000, $750,000
- Coverage B, Other Structures: $15,000, $35,000, $45,000, $75,000
- Coverage C, Personal Property: $75,000, $175,000, $225,000, $375,000
- Coverage D, Loss of Use: $30,000, $70,000, $90,000, $150,000
- Coverage E, Liability: $500,000
- Coverage F, Medical Payments: $1,000
Bankrate Score
Our 2025 Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
- Tier 1 (Cost & ratings): To determine how well home insurance companies satisfy these priorities, our team analyzed average quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
- Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
- Tier 3 (Support): To encompass the many ways a home insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Bankrate Score
Our 2025 Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s financial strength, product and rider offerings, availability, customer experience and corporate sustainability. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
- Tier 1 (Ratings): To determine a life insurance company’s financial health and reliability, we assessed several industry-standard ratings, such as J.D. Power, AM Best, Comdex, the National Association of Insurance Commissioners (NAIC), and credit agencies like Moody’s, Fitch and S&P.
- Tier 2 (Coverage options): We assessed companies’ coverage options, availability and policy features to help policyholders find a provider that best meets their needs. We examined each company’s life insurance product lines, including term, whole and universal life options.
- Tier 3 (Accessibility & process): To assess the ease and transparency of applying for coverage, we reviewed the simplicity of obtaining a quote and insurers' underwriting processes — including eligibility requirements. We also considered insurers’ community engagement.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
What policyholders are saying about Cincinnati
Cincinnati has 50 reviews
Dive into community reviews below and see what others think about Cincinnati.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
recommend this insurer
In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.